Responsible Gaming
Gaming Should Be Entertainment
We're committed to promoting responsible gaming practices. PayID pokies and online gaming should only ever be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. If you find yourself gambling beyond your means or for the wrong reasons, please reach out for support.
Age Verification
You must be 18 years of age or older to access and use gaming services on wgonguca.org, in accordance with Australian gaming laws. We take age verification seriously and may request proof of identity to confirm eligibility.
If you are under 18, please do not proceed with any gaming activities.
Warning Signs of Problem Gambling
Be honest with yourself. If you experience any of the following, you may have a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling activity or lying about how much you gamble
- Feeling anxious, irritable, or restless when not gambling
- Neglecting relationships, work, or studies due to gambling
- Gambling for longer periods than intended
- Repeatedly attempting to cut back or stop without success
- Borrowing money to fund gambling
- Feeling that gambling is the only way to relieve stress or negative emotions
- Others expressing concern about your gambling habits
Self-Help Tools & Player Protections
Most reputable gaming platforms offer the following self-help features:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe
- Loss Limits: Set a maximum amount you're willing to lose before gaming stops
- Reality Checks: Receive reminders during gaming sessions about how long you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Time-Out Options: Take a break from gaming for a specified period
- Account Closure: Permanently close your account if needed
We encourage you to use these tools proactively to maintain control over your gaming.
Support Organizations & Helplines
If you or someone you know needs help with problem gambling, reach out to these trusted Australian and international organizations:
Australia
- Gambling Help Online – Free, confidential, online support and counselling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7, free call) - Gamblers Anonymous Australia – Peer support meetings and recovery programs
www.gamblersanonymous.org.au
International Resources
- United Kingdom:
GamCare – www.gamcare.org.uk
GamStop – www.gamstop.co.uk - Canada:
Responsible Gambling Council – www.responsiblegambling.org - United States:
National Council on Problem Gambling – www.ncpgambling.org
Need Help? Take Action Today
If you recognize any warning signs of problem gambling in yourself or others, please seek help immediately. There is no shame in asking for support—many people have overcome gambling problems with professional assistance.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au to speak with a counsellor today.
Remember: gambling should enhance your life as entertainment, not harm it. Your wellbeing is our priority.